3 Ways SMS for Car Dealerships Is Improving the Sales Follow-up Process

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May 6, 2021
Lauren Goldenberg
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When it comes to connecting with leads faster and more efficiently than ever, there’s no channel quite like text messaging to guarantee you the best results... and quickly.

Text messaging can help you find you find your lane in the $985 billion automotive industry by helping your business connect with buyers better than ever via push notifications, 1:1 conversational messaging, and text blasts alerting customers to new vehicles, special promotions, and deals.

#1

Reach Leads Through a New Channel To Restart Sales Process

As Albert Einstein once famously said, the definition of insanity is doing something over and over again and expecting the same result.

Sample Text Message

When efforts to reach contacts via emails, phone calls, and voicemails have all stalled, it’s time to try something new. Particularly because SMS and MMS text messaging is the quickest, most efficient way to deliver messages — and have them open, read, and acted upon. This is thanks to texting’s inherent push notification system, which alerts recipients to incoming messages.

Texting is proven to have a 98% open rate, with most texts read within minutes (or even seconds) of receipt. How does email compare? It’s not even close with a mere 18% of emails ever opened. Certainly, most of them are left unattended to inboxes, forgotten, or swiftly moved to the trash without even a look.

Instead, depend on text messaging to rev up the sales process. Quicker engagement prompts faster results.

#2

Gauge Interest via SMS Texting

Sample Text Message

The best way to stage successful marketing campaigns? Know what’s working… and what isn’t. Informed with this knowledge, you can use it to fuel future campaigns. Thanks to trackable links, you can quickly understand which messages are getting read and generating the most engagement.

Discontinue any that aren’t giving you much return… or revise the messaging or make it an MMS photo or video message.

#3

Promote Major Holiday Sales to Boost Foot Traffic

There’s nothing like a massive sale to heat up leads who’ve grown cold. Many drivers go car shopping in the weeks before big holiday sales, knowing that they are going to wait for the prices to get slashed.

Sample Text Message

Come New Year’s, Labor Day, July 4, Black Friday, President’s Day, and Christmas and Hanukkah — discounts are plentiful and inventory is primed to move cars off the lots.

Drivers also have a little extra time on their hands with a three day weekend so they can be more easily tempted to take that test drive before taking advantage of the special offers and incentives.

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Join the 165,000 customers who have used SMS marketing to connect with their audiences.