How to Combat Fake Text Messages

How to Combat Fake Text Messages

In recent years, there has been an influx of phishing text message scams. In most cases, these types of text messages are designed to steal sensitive information, including bank account numbers, social security numbers, and more.

The biggest problem with these messages is that it's especially difficult to detect. Once you realize that you've been the victim of a text message scam, it's far too late. Unfortunately, phishing scams affect thousands of text recipients every year.

The Most Effect Ways to Combat Fake Text Messages

The question must be asked – what can your business to do combat fake texts? If you aren't up-to-date on the latest tactics used by text scammers, you are at risk!

Fortunately, there are plenty of best practices and procedures that you can follow to protect yourself from these harmful messages.

1. Block the Sender's Number

If you've received a fake or fraudulent text message, the first step is to block the sender's number from your phone. Sure, you can delete the message and move on, but blocking the sender's number is a much more permanent solution.

Additionally, blocking the sender's number prevents you from accidentally interacting with the text scammer.

2. Report to Your Carrier

Next, report to your carrier. If you are an AT&T, T-Mobile, Verizon, Sprint or Bell subscriber, you can report spam text messages to your carrier by copying the original message and forwarding it to the number 7726 (SPAM), free of charge.

Unfortunately, unwanted text messages may result in unwanted charges to your bill. Your wireless carrier may charge you for simply receiving the text. In this scenario, reporting to your text messaging carrier is absolutely critical.

3. File a Complaint With the Federal Trade Commission

Next, file a complaint with the Federal Trade Commission (FTC). Unfortunately, the FTC cannot respond to individual complaints. However, these kinds of complaints from consumers help the FTC to detect patterns of fraud, deception, and abuse.

Moreover, if you feel like you are the victim of identity theft after receiving a fraudulent text message, the federal government offers checklists and sample letters to guide you through the recovery process. Use these free support services to report, protect, and recover from damaging identity theft.


4. Download a Spam Text Blocker

Next, download a spam text blocker. Apple and Android offer basic text messaging filtering, but none of these features were designed with phishing in mind. Fortunately, there are many third-party applications purpose-built to fight back against the fake text messaging epidemic.

Many of these third-party applications use specific key predictors of spam to determine whether or not a text message should be filtered. It's a simple measure to safeguard your sensitive information!

5. Read the Fine Print Before Form Submission

Finally, before clicking on any link (even if it's a link sent from a trusted friend or family member), always read the fine print before submitting any form. Unfortunately, online forms are a popular method text scammers use to access your information. In most cases, these fraudulent forms are disguised to look legitimate. As a best practice, it's always a good idea to double-check and triple-check before submitting any online form.

Fight Back Against Fake Text Messages

Overall, the more informed you are, the better off you'll be should you encounter one of these fake text messages. If you have additional questions related to phishing text messages, our textperts are always available to address your questions and concerns.


If you're ready to start using text message marketing for good, we recommend checking out our text-to-landline service. As an industry-leading text message marketing service provider, we've helped thousands of businesses just like yours. And with text-to-landline, there are no additional equipment requirements and no additional changes to your existing business landline – it's that easy!

Don't let an out-of-date customer communication strategy cost you business.


Photo: Getty Images/vitranc

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