Tour Operator App Makes Keeping in Touch with Tourists Easy

03 Jan

There’s a new tour operator app that has been designed to make it easy for tour operators to stay in contact with tourists while they visit local attractions. Recently launched in New Zealand, the tour operator app was developed by Auckland-based company Skoot in a joint effort with JUCY, Tourism Radio and Putti, a Spark Ventures company. The app allows businesses to cater to tourists planning the next leg of their vacations. 

 

A Plethora of Functions

Skoot is available as a smartphone app that may be mounted to a rental vehicle. It offers a variety of functions, including onboard GPS navigation, safety messages, information on local activities, WiFi hotspot, and accommodation options in real time. The app also allows tourists to make purchases through stored credit cards on their smartphones. 

Skoot CEO Hayden Braddock notes the app is a built-in audio tour guide that recognizes user location and automatically provides information on over 1,600 local tourist attractions.

“Throughout their journey, Skoot is designed to keep tourists engaged with both local information and relevant promotions - served by audio and digital display feeds,” says Braddock. “Each business on Skoot will effectively have control over their own application which is able to be accessed and used within the Skoot application or on its own in the APP Store. The retailer gets the benefit of being able to create and manage their own app and content in real time, update deals, products, info, branding etc. Tourists will only have to download the one app when they travel around.”

Braddock added that he and other company members believe this is the first time something like this has been done. He also noted that the app will be linked to its nationwide 4G network that allows up to five other devices to use the WiFi hotspot when installed in a rental vehicle. 

 

Future Uses and Safety Promotion

Future incarnations of the app will include a click-to-call function using VoIP. The feature makes it possible for tourists to call and book local attractions for free.

“Tourists are also able to redeem digital vouchers which appear as they close in on local attractions and purchase their tickets at discounted rates using a preloaded credit card,” says Braddock.

The app promotes road safety by helping tourists navigate New Zealand roads and deal with assorted conditions as they arise. Drivers will be alerted to safety hazards such as high crash areas and one-way bridges, as well as when to stay left or slow down. 

Braddock commented that the app will provide more opportunities for the company’s business partners in the future, such as payment methods that encourage tourists to purchase promotional tickets to events and attractions and subsequently expedite their entry. Businesses will also be able to tailor their offerings based on the season, proximity, and other factors. 

Whether the app will be usable in other countries is unknown at this time, however its benefits make the possibility very real. 

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