Careers

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Business Development Representative (Account Management)

Department:
Account Management
Location:
Remote

Who We Are:

EZ Texting is the #1 text communications technology company delivering fast, easy, and effective solutions for businesses across a wide variety of industries. Dreamers first, we are at the forefront of revolutionizing the way businesses communicate with their customers and believe personal relationships can transform an organization’s ability to grow. 

Our employees are our greatest strength. We’re expanding quickly and scaling our teams to help accelerate growth while remaining committed to hiring exceptional, values-aligned talent. We have consistently been rated a Top 100 workplace and are committed to being a best-in-class employer for remote work — with benefits to match!

We are open to hire in CA, NY, TX, OR, WA, GA, PA, & TN, but welcome top applicants nationwide as we expand our operating boundaries.

Role Overview:

We are looking for an entry level Business Development Representative to support our Account Management team. Your role will be to reach out to our existing client base and qualify them as potential cross-sell opportunities for our Mid-Market Account Management team. 

To be successful in this role, you should have previous experience with outbound calls, developing leads from marketing campaigns or an existing client base and meeting quotas. You will use your communication skills to cultivate strong relationships with prospects via traditional (phone and email) and new (texting) channels. Ultimately, you will boost sales and contribute to our long-term business growth.

Primary Responsibilities:

  • Proactively seek cross-sell opportunities through cold calls and emails

  • Present and pitch our products convincingly to our existing client base

  • Identify client needs and suggest appropriate products/services

  • Customize recommendations to increase customer satisfaction

  • Build long-term trusting relationships with clients

  • Set up qualified meetings between our existing client base and Account Managers

  • Stay up-to-date with new products/services and new pricing/payment plans

Requirements:

  • At least 6 months of experience in a related role making outbound calls, lead generation, setting up demos, account management, up-selling, cross-selling or any other relevant work experience

  • Hands-on experience with multiple sales techniques (including cold calls)

  • Track record of achieving quotas

  • Experience with CRM software (e.g. Salesforce), SalesLoft is a plus

  • Exceptional communication skills, both oral and written, coupled with excellent listening skills and a positive and energetic phone presence

  • Extremely self-motivated with a diligent work ethic

  • Understanding of sales performance metrics

  • Ability to deliver engaging presentations

  • Marketing Agency experience is a plus

  • Constant desire to find ways to support both our potential customers, and EZ Texting

Benefits:

Benefits available to EZ Texting team members include, but are not limited to:

  • 100% paid medical, vision, dental and life insurance for self (generous coverage for families)

  • Stock options

  • 401(k) plan

  • Paid vacation and unlimited sick leave

  • Paid parental leave

  • Annual personalized learning reimbursement

  • Quarterly wellness reimbursement

Remote-work optimization benefits including:

  • Monthly internet reimbursement

  • Monthly flexible remote work stipend, including DoorDash subscription

  • Annual home office enhancement stipend

  • Direct-billing ordering for supplies

EZ Texting is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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