Contacts Not Receiving Messages?

Are your contacts unable to receive your messages? Learn how to quickly and successfully troubleshoot any issue with EZ Texting.

It’s rare, but at times a text may seem to not be going through correctly. There’s a few possible explanations. We’ll show you how to confirm their number has properly opted-in to your SMS subscriber list and is correctly segmented in the group you wish. Or sometimes it may be best to wait it out a short matter of time — if phone carriers are experiencing significant volume, that can briefly delay a text.

As a reminder, subscribers can only receive messages from businesses based on the country their phone carrier is registered in. And our Help Center is always available 24/7 or you can reach out to us for Live Support Chat as well.

And you don’t need any additional tech training to get started. EZ Texting comes with 24-7 support and resources so you can begin communicating today.

SMS Texting for Marketing & Sales

Introducing New Generative AI Features!

Now it’s even easier for your team to connect with your audience and collaborate on inbound messages. Yes, that means fewer missed messages!
Welcome to texting transformed.

TEAM INBOX: Assign and collaborate on 1:1 messages, enabling faster problem resolution through streamlined teamwork. Start Here
AI REPLY: Drastically reduce two-way texting response time by letting AI handle inquiries - faster, smarter, better! Start Here
AI COMPOSE: Craft captivating mass messages to start and continue conversations with generative AI. Start Here