Text Messaging for
Restaurants

Use SMS to handle the details your team doesn’t have time for, like order updates and table-ready notifications. As guests move from first visit to loyal regular, keep them engaged with exclusive offers and simple paths to leave glowing reviews.

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Billions of Messages Sent by 230,000+ Customers — Trusted by Neighborhood Restaurants, Franchises & Nationwide Chains

All-in-One SMS Marketing for Restaurants with EZ Texting

Text message marketing for restaurants, caterers, and food service companies provides affordable promotions and communications at scale. Increase your profit margins with SMS.

Reliable Restaurant Paging System via Text Message
Restaurants Can Text Coupons and Offers
1:1 Texting to Coordinate Pickups and Deliveries
Promote New Menu Items and Seasonal Menus
Manage Employees and Recruit Food Service Contractors
Reduce No-Shows with Reservations Reminders
Start and Manage a Mobile Loyalty Program

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of consumers are more likely
to sign up for a loyalty club
through a text message¹

of consumers say they have
received a text message from a
business²

of consumers respond to texts in
10 minutes or less³

How Restaurants Are
Utilizing Text Messaging for
Marketing & Operations

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SMS Texting to Improve Restaurant
Operations and Guest Experience

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Increase Sales with Text Campaigns

Grow Sales with Promo Codes: Boost brand awareness and sales with exclusive offers and discount codes to first-time visitors.
Mobile Loyalty Programs: Create mobile loyalty programs to increase engagement and sales from your most valuable customers.
Confirm Reservations & Reduce No Shows: Reduce costly no-shows with automated reservation confirmation and reminder texts.

Streamline Seating, Pickup & Delivery

Support Curbside Pickup & Delivery: Use text to coordinate deliveries and curbside pickup to keep customers and staff safe.
Delivery Driver Dispatch: Ensure employees are dispatched to the right location at the right time with text reminders.
Seat Tables Efficiently: Use text to send updates on table availability and when waiting patrons can see the host for seating.

Boost employee productivity and engagement

Boost Employee Productivity & Engagement

Employee Recruiting: Use Keywords to make it easy for interested candidates to apply for an open role.
Employee Welcome Campaigns: Use drip campaigns to welcome new members and share information about your organization.
Scheduling Updates: Quickly inform staff about schedule updates and make it easy to reply via text to pick up an open shift.

Everyone’s a Critic… Thankfully

Restaurant review generation is critical to review site ranking and firing up new guest visits, and nothing is more convenient and engaging than text marketing.

Powerful SMS Features

Workflows

Automate customer journeys with triggers and actions for seamless messaging.

List Growth Tools

EZ Texting offers multiple ways to grow your opt-in list, including Keywords, QR codes, and digital sign-up.

Campaign Calendar

Quickly create multiple campaigns at once with our visual calendar view and holiday setup flow.

Text-to-Pay

Send text payment links, secured by Stripe, so customers can pay in just a few taps.

AI Compose

Generate SMS effortlessly with AI-powered suggestions and time-saving templates.

AI Reply

Generate accurate, on-brand SMS replies from your website and documents.

Contact Cards

Build trust and recognition with branded contact cards customers can tap to save.

Multilingual Texting

Communicate confidently in six languages with built-in AI translation.

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Which EZ Texting Plan is Right for You?

No matter which plan you choose, EZ Texting’s reliability and expertise will be backing your text message marketing for restaurants. No hidden fees. Try for free. Cancel anytime.

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Customers Love Us. The Feeling’s Mutual.

“EZ Texting is a great tool to stay in contact with customers! We send messages to our restaurant clients such as coupons, specials, and new menu item notifications. It helps us to bring in our clients more often.”

Rhapsody C. | La Canasta Capitolio

“EZ Texting is exactly that. Easy. I tried a competitor company and it just didn’t work. So many glitches. I found EZ Texting and got started right away.”

Mary C. | Bistro d’Azur

“EZ Texting is just that… EASY! I am using EZ Texting in my department to communicate with our team. This helps get information fast to my team when I need to be confident they are aware of an issue/meeting/decision.“

Holi S. | R3 Marketing, Chick-fil-A ATL Market

“We are a small dessert shop. Every time we send out a group text with an offer, customers quickly start showing up.”

Scott Morrison, Founder & CEO — SnoMo’s Shaved Ice

Effortlessly Text
Using the Leader in
SMS Marketing

TCPA Compliance: Above & Beyond

We make TCPA compliance easy with features including double opt-in security, automated opt-out functionality, and SafeSTOP, to add required opt-out messaging with one simple click.

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Restaurant Integrations

EZ Texting works closely with popular applications like Constant Contact, HubSpot, Shutterstock, and Squarespace to help you integrate texting into your campaigns with ease.

Constant
Contact

Squarespace

Zapier

Hubspot

Shutterstock

API Access

Learn More

Learn More About SMS
for Restaurants

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Frequently Asked Questions

Yes, dining establishments can text message diners when their tables are ready as long as the text recipient has agreed to receive a restaurant text alert. Diners can verbally agree to this when giving their mobile phone numbers to the restaurant for this purpose. Text messages can be used as restaurant paging systems by integrating SMS into your reservation management system using EZ Texting’s API or Zapier integration. Or simply use your EZ Texting account to send 1:1 direct messages from your account’s textable number.

Text message marketing for restaurants offers a handful of solutions, from building a marketing list with an SMS Keyword campaign to running a loyalty program for guests who sign up for restaurant text offers and alerts through a POS system. Restaurant marketing teams are also leveraging text messages to send coupons, holiday menus, and BOGO promos. Meanwhile restaurant managers love SMS for streamlining ordering and contactless pickup and rely on texting for reservation reminders and “your table is ready” paging.

Using text message marketing, restaurants reach customers in the manner they prefer. Plus, with EZ Texting, restaurants can be more reachable. You can enable a restaurant landline or toll-free number to be textable and have guests text questions like opening hours, location, menu info, and reservation availability.

When you are managing the marketing for a local or national chain, restaurant text messaging through a platform like EZ Texting is the ideal. Your team can have one single account with multiple textable numbers for each location or a parent account with connected sub-accounts. When you have a huge audience that needs a custom solution, our product specialists can help you find the right account type and payment option.

¹https://www.retaildive.com/ex/mobilecommercedaily/how-text-marketing-can-help-court-and-maintain-customer-loyalty
²https://www.eztexting.com/whitepaper/text-communication-2019-report
³https://techjury.net/blog/sms-marketing-statistics

Text Messaging for
Restaurants

Billions of Messages Sent by 230,000+ Customers — Trusted by Neighborhood Restaurants, Franchises & Nationwide Chains

All-in-One SMS Marketing for Restaurants with EZ Texting

How Restaurants Are
Utilizing Text Messaging for
Marketing & Operations