Text Marketing for 
Retail & Ecommerce

Meet your customers where they are — on their phones. Drive revenue, improve customer service, streamline operations, and grow your business with text messaging.

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75% of consumers want special offers, discounts, coupons delivered via SMS1

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2X more people prefer delivery confirmations via text than email2

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75% of millennials agree text marketing is helpful in finding deals3

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Retailers report 400% higher ROI on SMS promotions than emails4

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Texting Solutions for Retail & Ecommerce Businesses

From driving foot traffic and boosting sales to automating exceptional customer experiences, SMS is key to retail and e-commerce success.

  • Grow Revenue and Increase Efficiency
  • Send Personalized, Targeted Messages at Scale
  • Build Your Customer List
  • Save Time with Retail Drip Campaign Templates
  • Analyze and Optimize Performance
  • Worry-Free Compliance

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Epic Engagement, Ridiculous ROI — It's Easy with Text Marketing for Retail & Ecommerce

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Explore How Businesses Like Yours Are Winning with Text Marketing Every Day!

   Grow Sales with Promotions
Share mobile coupons, discounts, and special offers to drive sales.

   Power Loyalty Programs
Create loyalty programs to increase engagement with customers.

   Launch Products & Services
Spread word of a new service or collection with text marketing.

   Grow Your Customer Base
Enable Keywords, QR codes, and Sign-Up Forms to make it easy for new customers to join your text list.

   Confirm Orders & Deliveries
Text order confirmations, account updates, and delivery notifications to keep customers informed.

   Streamline Customer Support
Increase loyalty and engagement, reduce the need for phone support, and give customers an option to get quick, convenient answers when they need it.

   Gather Feedback
Deploy a text-based poll to measure customer sentiment or get feedback regarding products and services.

   Manage Staffing & Scheduling
Respond to changes instantly and manage employee recruiting, scheduling, and dispatch in real time.

   Improve Communications
Keep your team informed, engaged, and productive with critical text alerts and notifications.

TCPA Compliance: Above & Beyond

We make TCPA compliance easy with features including double opt-in security, automated opt-out functionality, and SafeSTOP, to add required opt-out messaging with one simple click.
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Which EZ Texting Plan Is Right for You?

No matter which plan you choose EZ Texting’s reliability and expertise will be backing your retail business. No hidden fees. Try for free. Cancel anytime.

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Our Customers Love Us. The Feeling’s Mutual.

Retailers large and small are growing their businesses every day with EZ Texting.

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EZ Texting

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465 reviews

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Connecting with Customers

EZ Texting allows our business to engage with customers quickly and efficiently. [They] offer a report once your message is sent so you have peace of mind knowing that your customer got your message. What a great service for connecting with customers.

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Quick and Easy!

EZ texting was an extremely easy and quick setup. I had no prior experience with texting services and I was able to send out bulk text messages within minutes. The portal is easy to navigate and just makes sense.

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Exactly what we were looking for!

The site is so easy to navigate. You can import your contacts and send group texts with no problem. If your message is too long the program lets you know that it will be sent as a SMS message.

Jann Parker

“When you send a text, it doesn't take very long 'til your phone's ringing and you're getting hits on your website. People are going to respond to what you sent.”

Jann Parker
Owner – Billings Livestock Commission

Powerful SMS Marketing Features

Dedicated Short Codes

Boost engagement and brand awareness with a memorable 5-6 digit textable number

Contact Management

Easily upload existing contacts then personalize, group, and segment for fast targeting

MMS Picture Messaging

Drive engagement with your own dynamic image or one of millions of free Shutterstock images

Group Texting

Message all your contacts at once, or segment into groups for quick
targeting

Two-Way Texting

Conversational texting allows for easy one-to-one connections to your customers

List Growth Tools

EZ Texting offers multiple ways to grow your opt-in list, including Keywords, QR codes, and digital sign-up
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Streamline Your Workflows with Custom App Integrations

EZ Texting works closely with popular applications like Constant Contact, HubSpot, Shutterstock, and Squarespace to help you integrate texting into your campaigns with ease.

  • With our easy-to-use integrations, you can quickly sync systems to one another — without the need for a developer.
  • Automate contact management across platforms — including CRM tools, email marketing systems, and thousands of apps.
  • Integrate text with other operations to make your retail business more organized, efficient, and productive.

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Learn How to Use Text to Grow, Improve & Streamline Your Retail Business

Discover how text communications has become an essential part of the retail landscape in EZ Texting’s Retail and Ecommerce Playbook for High-Engagement Marketing.

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Frequently Asked Questions

We have plans starting as low as $19/month. Pick a plan designed for your marketing needs, add credits as you need them, and save money by switching to an annual subscription!

Absolutely! But it has rules, just like email. Our built-in compliance features, like SafeSTOP, eliminate risk and provide your customers with simplified opt-out features.

Text message marketing offers an innovative, convenient, and effective way to influence and engage prospects and customers. Once a customer opts in to your text list you can send promotional messages, new product alerts, stock updates, and answer questions quickly and easily.

Yes! Bulk messaging uses SMS technology to send text messages simultaneously to groups of customers.

1 https://www.smallbizdaily.com/4-stats-prove-small-business-sms-marketing-game-plan
2 https://www.eztexting.com/press/ez-texting-2021-text-message-survey
3 https://tech.co/news/millennials-rather-text-talk-2016-06
4 https://www.forbes.com/sites/shelleykohan/2021/02/07/why-customers-may-see-more-text-messages-from-retailers