What is Text Automation?
Text automation makes it easy to trigger personalized text messages that inform, engage, and convert customers automatically. Automated text campaigns can be set to send reminders for payments or upcoming appointments, or simply say happy birthday to valued contacts. Scheduled text messages and drip campaigns are an effective way to engage and nurture contacts over time.
average saved each week by
marketers using automation tools
of marketers say they’ll
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of all companies already use at
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of customer service pros
say that most next best
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How Businesses Are Using Text Automation
Keep your customer’s peace of mind by using automated text updates for orders, appointments, and other customer service inquiries.
Seasonal campaigns are much less daunting when text marketing is automated from a central messaging system.
Managing event FAQs and RSVPs is a breeze with automated text confirmations and reminders.
HR and accounting departments serve staff better using automated text reminders that help everyone stay on track.
Why are Businesses Using Text Automation?
Deliver information in seconds by creating automated text messages triggered by inbound text messages or any of EZ Texting’s list-building solutions.
Use automated text messages to nurture leads, improve customer experience, send appointment reminders, and so much more.
Schedule campaigns to deploy at a specific date and time. Text automation allows you to create your messaging once and move on.
Frequently Asked Questions
An automated text reply is a preset text message triggered to send by a contact’s action, such as texting a Keyword, using a QR code, or inbound texts with frequently asked questions.
Scheduling your text messages is easy. Simply compose your message as you normally would, but instead of sending now, scroll down and choose “Schedule for Later” or “Schedule Recurring,” choose your dates, and your messages will send at the date and time you selected.
A recurring text is a message that sends on a recurring schedule — the first of every month, for instance — and is a reminder for recurring events such as payment due, timecards submissions, and more.
It's easy to create automations like a Keyword reply. Add a Keyword to your textable number and when a member of your audience or a potential lead responds to the Keyword, an automated reply message that you've created is sent. It's perfect for welcoming a new member to your SMS community or to complete a two-step authentication process.