EZ Texting vs. Text Request

EZ Texting equips businesses with a robust SMS marketing platform complete with time-saving messaging automation and powerful AI. With essential features included on every plan, teams can launch faster without worrying about costly add-ons. Compared to Text Request’s limited automation and paywalled features, EZ Texting delivers more value and flexibility from day one.

  • EZ Texting offers a lower monthly commitment and lower cost per message
  • EZ Texting’s entry plan includes key features Text Request charges extra for
  • EZ Texting saves teams more time with workflows and AI-powered messaging
  • EZ Texting helps businesses build trust and maintain high deliverability as they scale
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*Based on G2’s Mid-Market Usability Index for SMS Marketing, as of 2/5/2026

More Value Across The Board: Compare Us Side-By-Side

01

EZ Texting Offers a Lower Monthly Commitment and Lower Cost per Message

EZ Texting makes it easier for businesses to get started with SMS marketing with an affordable entry plan and competitively-priced message credits. While Text Request requires a higher monthly commitment and charges more per additional credit, EZ Texting keeps costs predictable and accessible.

FEATURES

 EZ Texting Text Request
Entry Plan Price
yes
$25/mo paid monthly or $20/mo paid annually
no
$59.99/mo
Included Credits (Messages)
yes
500
yes
1,000
Add-On Credit Cost
yes
$0.04
no
$0.058
Cost For 500 Add-On Credits
yes
$20
no
$29
02

EZ Texting’s Entry Plan Includes Key Features Text Request Charges Extra For

EZ Texting includes essential SMS marketing features on every plan, so teams can start messaging without frustrating add-ons. Text Request locks basic, expected capabilities like keywords, message scheduling, integrations, and personalization behind monthly upcharges or pricey plans. With EZ Texting, businesses get all of the tools they need – even on the entry plan – without the extra charges.

FEATURES

 EZ Texting Text Request
Unlimited Keywords
yes
no
+$15 additional monthly fee
Scheduled Messages
yes
no
+$20 additional monthly fee
Message Personalization
yes
no
+$15 additional monthly fee
Call Forwarding
yes
no
+$25 additional monthly fee
3rd Party Integrations
yes
no
Not available at all on entry plan
API Access
yes
no
+$50 additional monthly fee
Google Single Sign-On (SSO)
yes
no
+$250 one-time fee
All-In Cost
yes
no
$184.99/month
03

EZ Texting Saves Teams More Time With Workflows and AI-Powered Messaging

EZ Texting helps teams save time and reduce manual work with text message automation and AI-powered messaging tools. Unlike Text Request, which doesn’t have advanced automation or AI features, EZ Texting ensures relevant and timely communication and streamlined campaign creation. With smarter tools built in, teams can get more done with less effort.

FEATURES

 EZ Texting Text Request
Workflows (Multi-Step Messaging Automation)
yes
no
Conditional Logic / Message Branching
yes
no
After Hours Auto-Replies
yes
yes
AI Compose Message Generator
yes
no
Auto-Translate
yes
Easily translate messages into 6 global languages:
  • English
  • Spanish
  • French
  • Hebrew
  • Arabic
  • Korean
No
AI Reply Response Generator
yes
no
AI Recommendation Assistant
yes
Provides insights that improve performance and ROI
no
04

EZ Texting Helps Businesses Build Trust and Maintain High Deliverability As They Scale

EZ Texting helps businesses build trust with contacts by supporting professional, recognizable sending. With tools like contact cards, quiet hours, and memorable, dedicated short codes, teams can protect deliverability while improving the customer experience. Text Request doesn’t offer any of these capabilities, which limits how confidently businesses can send at scale.

Feature

 EZ Texting Text Request
Quiet Hours Settings
yes
no
Branded Contact Cards
yes
Builds trust and keeps messages out of spam folders
no
Dedicated Short Codes
yes
Volume-based discounts available
no
Toll Free Number Hosting
yes
no
WHAT OUR CUSTOMERS SAY
stars
“Overall I am very pleased! I own a fitness business and EZ Texting is a great tool for constant contact, leads, sales, and information.”
Reason for leaving Text Request: “Cost, increasing monthly costs and adding extra features that would be nice but were an add on.”
Ex Text Request Customer Chris Z.; Owner, Health, Wellness & Fitness

Over 1,000 5-star reviews across G2, TrustRadius, Capterra, etc.

Anita B.
Anita B.
Small Business Owner
stars
EZ Texting is easy and a great way to communicate with our customers. And if I ever have any questions or issues, their customer service and support is outstanding! We are able to stay closer to the customer and answer many of their questions before the day starts.
Nicholas H.
Nicholas H.
Sales Director | Clickjitsu
stars
We primarily use the MMS feature and have seen double to sometimes triple the response rate from shoppers. We have seen a 100% click rate on links sent when using MMS over regular live type messaging.
Bill C.
Bill C.
National Brand Manager
stars
The interface is incredibly straightforward, making it easy to set up and manage text messaging campaigns quickly. EZ Texting is helping us overcome low engagement in our marketing efforts. The significantly higher open rates for SMS compared to email have made a noticeable difference in how quickly and effectively we reach our audience. It’s been a game-changer for timely promotions and urgent updates.
Julie Clark
Julie Clark
stars
We love EZ Texting! It's so simple even the computer-challenged can handle it. It's quick and I like the AI function to help change up messaging at times. I have recommended it to many other organizations looking for a texting solution that does not break the bank.
Mark Schmidt
Mark Schmidt
COO | Mr. Roofing
stars
EZ Texting was the easiest and most cost-effective stand-alone texting software that we evaluated. It worked exactly as advertised. It was very easy to upload the list of contacts, very easy to draft texts and their AI wording suggestions were usually spot on. Sending, receiving, and replying to text conversations worked exactly as one would expect them to.
Chris W.
Chris W.
Real Estate
stars
EZ texting is an amazing platform! I stumbled across these guys and have been able to increase my lead inbound significantly. Highly recommend!
Vance M
Vance M
Broker
stars
Works great! I have been using EZ for the past three years primarily to keep in touch with my Agents and I am now beginning to use it in my everyday prospecting! This is by far the easiest Texting system I have used. Easy to use and a robust platform. Great for keeping in touch with my team and clients.
Robert S.
Robert S.
stars
Best SMS provider I've ever used. Our previous clients are thankful that we've kept in touch with them since they purchased from us and we've increased our sales 300% since starting EZ Texting.
Deanna C
Deanna C
CEO | Food Production
stars
Customer order engagement increased by over 50%. Our customers order every month and weren't ordering by the deadlines. Email reminders weren't working very well, but since using EZ Texting our engagement has shot up and now most are making the deadlines.
Ben T
Ben T
stars
EZ Texting has been super helpful for us to reach out to customers, especially with being able to automate messages after-hours. The support team is very responsive and helpful whenever we have questions or if we need assistance setting up new campaigns. Overall very happy with it!
Floyd B
Floyd B
Chief Technology Officer Bobo Data Systems
stars
I love EZ Texting and its easy to use dashboard and features. I would recommend using the tool for any size organization for quick and easy communications.
Wendy R
Wendy R
Chief Tech Officer
stars
I have been using EZ TEXTING for a couple of years now. It’s such a good platform to solve my business texting strategies. I integrated our CRM with their API offering and find it easy to use. I highly recommend this service.

Switching to EZ Texting

Ready to upgrade from a platform that upcharges for necessary features? EZ Texting offers transparent pricing, valuable features on every plan, and workflows and AI that help teams save time and send better messages.

Contact us today and we’ll help you make the switch without the headache.

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All product names, logos, and brands are property of their respective owners. Use of these names, logos, and brands does not imply endorsement. Information on this page is based on publicly available sources and is accurate as of February 17th 2026 and subject to change.

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