Put Your Texting
on Autopilot with
SMS Workflows

Effortlessly send texts triggered by actions and events to boost engagement and drive conversions. With a drag & drop editor, technical expertise or code is never required.

What are SMS Workflows?

SMS Workflows offer powerful and flexible messaging automation solutions to help
your business reach more contacts at the perfect moment.

Automated Conversations

Create and launch workflows in minutes with a library of pre-built templates that leverage conditional logic without the learning curve.

Personalization At Scale

Send hyper-relevant content and promotions based on customer actions or preferences, ensuring every automated message stands out and aligns with each customer’s unique journey.

Real-Time Data, Smarter Decisions

Get instant visibility into how your workflows are performing with real-time reports that allow you to quickly make data-driven decisions and apply them to live workflows.

improved efficiency with
automated SMS Workflows

higher average order value of
SMS vs Email automation

hours per week saved by
Marketers using automation

SMS Workflows Allows You To

Reduce Manual Outreach

Automate redundant tasks so you can focus on what matters most.

Perfect Your
Timing

Reach your audience at the right moment for maximum impact.

Build Lasting Relationships

Foster loyalty and nurture your audience with personalized messages.

Optimize for Performance

Make data-driven adjustments based on real-time reporting.

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Which SMS Workflows Should You Send?

Abandoned Cart Reminders

Recover lost sales by sending timely reminders and incentives that nudge shoppers to complete their purchases.

Appointment Reminders

Keep customers on track with automated reminders that reduce no-shows, improve punctuality and boost satisfaction.

After Hours Auto-Replies

Deliver timely, triggered autoresponders that set expectations and offer customers helpful next steps when they contact you outside of business hours.

Welcome Messages

Engage new leads by sending text messages that welcome new Keyword and Sign-Up form subscribers and share relevant promotions at the right time.

Event Promotions

Send messages that promote and remind participants and attendees of upcoming events, automatically including post-event thank you and follow-up messages.

Onboarding Updates

Guide new customers through their journey with key tips, steps, updates, and features for a smooth onboarding experience.

Birthday Celebrations

Celebrate on their special day with a personalized birthday message, a special offer, or an exclusive discount to boost engagement and build lasting relationships.

Feedback & Review Requests

Automate the process of gathering valuable feedback by sending customer surveys and links to review sites.

Win-Back Campaigns

Revive inactive customers with exclusive offers, friendly check-ins, or reminders of what they’re missing.

Time-Saving Features

Pre-Built Templates

Drag & Drop Editor

Response-Based Messaging

Trigger-Based Enrollment

AI Message Suggestions

Real-Time Reporting

Autoresponders

Conditional Logic

Integration Capabilities

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Learn More About Automated SMS Workflows

Frequently Asked Questions

SMS flows are powerful automated message sequences triggered by customer actions. From welcome messages to cart abandonment reminders, these flows help you engage customers at key moments in their journey. By sending personalized, timely content based on specific behaviors, SMS flows drive conversions, nurture relationships, and enhance customer loyalty all at scale. Mastering SMS flows allows businesses to deliver targeted, high-impact communication, turning every text into an opportunity for deeper engagement and growth.

An SMS drag-and-drop editor is a user-friendly tool that allows businesses to design and customize SMS messages without needing any coding knowledge. With this intuitive editor, you can easily create personalized, visually engaging messages by simply dragging and dropping elements like text, buttons, and images into place. It empowers marketers to craft effective SMS campaigns, automate workflows, and enhance customer engagement, all while saving time and effort.

The drag-and-drop editor makes it accessible for users of all technical levels, ensuring that anyone can create professional, impactful SMS content quickly and easily.

Put Your Texting on Autopilot with SMS Workflows