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Property management hero-2

SMS for
Property Management

Fill vacancies faster while managing tenant communication and daily operations more efficiently with property management text messaging.
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Property management hero-2
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Property management hero-1

Billions of Messages Sent by 230,000+ Customers — Trusted by Apartment Communities, Commercial Properties & Member Clubs of Every Kind

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Feature-Rich Text Messaging for Property Managers

Streamline Leasing Operations

Automate communication, accelerate lead nurturing, and simplify the leasing process.

Respond to Residents

Quickly respond to resident inquiries, maintenance requests, and announcements.

1-on-1 Messaging

Rely on SMS marketing to personally connect at scale to prospective and current residents and staff

SMS Keywords for Lead Generation

Boost lead conversion by building a list of qualified applicants via SMS solutions for property managers.

SMS Appointment Reminders

Confirm apartment showings with prospective renters conveniently and efficiently.

Quick AI Responses

Efficient team communication with AI power for faster and more accurate responses to incoming queries.
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EZ Texting for Property Management
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Top 5 Ways Property
Managers Use Text
Marketing

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renters want to communicate via
text or chat
text messages are read within 15
mins of receipt
text messages receive a response,
8x that of email (6%)

Grow Leads & Reverse Oversupply:
SMS for Apartments, Retail Spaces & Vacation Homes

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Boost building occupancy

Boost Building Occupancy

  • Use Keywords and website tools to capture lead interest and promote availability to convert more leads to leases.
  • Never miss a lead by capturing opportunities at any time and reaching your audience wherever they are.
  • Use property management text message marketing and create 1:1 conversations to gauge interest from potential renters and quickly respond to inquiries before they go cold.
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Improve resident experience

Improve the Resident Experience

  • Keep residents informed by sharing urgent notifications in response to unexpected emergencies.
  • Keep cash flowing with automated payment reminders and receipts.
  • Survey residents, encouraging them to rate and review your community.
  • Residents can report maintenance issues via text and quickly route requests to your maintenance staff.
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Streamline employee communication and operations

Streamline Employee Communication & Operations

  • Efficiently manage maintenance requests and quickly dispatch technicians in response to unexpected events.
  • Keep your team safe, engaged, and productive with critical text alerts and notifications that are delivered in real-time.
  • Keep employees informed of schedules, training, and time-sensitive information.

Property Management Text Marketing 
Integrations

Connect EZ Texting to your property management software, billing, and scheduling tools to send rent reminders, maintenance updates, and lease renewal notices tenants actually see.

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Google Calendar

Send automated move-in/move-out reminders, inspection schedule texts, and lease renewal deadline alerts.

HubSpot

Nurture leasing inquiries with automated tour reminders, application follow-ups, and availability update texts.

Stripe

Send booking deposit confirmations, balance-due reminders, and payment receipt texts to guests.

Google Sheets

Manage group bookings, track guest preferences, and organize event logistics in a shared spreadsheet.

Calendly

Let prospective tenants self-book property tours and receive instant text confirmations and reminders.

AppFolio

Connect tenant and property records to automate move-in instructions, inspection alerts, and payment texts.

Buildium

Sync property management data to trigger rent reminders, maintenance update texts, and lease renewal notices.

Zapier

Connect EZ Texting to 6,500+ apps to automate texts across your entire property management tech stack.
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No Hidden
Fees
Opt-In
Tools
Unlimited
Contacts
Contact
Management
Message
Automations
Advanced
Reports

Powerful SMS Features

Workflows

Automate customer journeys with triggers and actions for seamless messaging.

List Growth Tools

EZ Texting offers multiple ways to grow your opt-in list, including Keywords, QR codes, and digital sign-up.

Campaign Calendar

Quickly create multiple campaigns at once with our visual calendar view and holiday setup flow.

Text-to-Pay

Send text payment links, secured by Stripe, so customers can pay in just a few taps.

AI Compose

Generate SMS effortlessly with AI-powered suggestions and time-saving templates.

AI Reply

Generate accurate, on-brand SMS replies from your website and documents.

Contact Cards

Build trust and recognition with branded contact cards customers can tap to save.

Multilingual Texting

Communicate confidently in six languages with built-in AI translation.

How SMS for Property Management Works

SMS for property management helps teams communicate faster with tenants, automate reminders, and manage conversations from one platform.
EZ Texting makes it easy to start texting while keeping workflows simple.

Step 1: Collect Tenant Opt-Ins

Invite tenants and prospects to opt in through sign-up forms, keywords, or by starting a text conversation. All contacts are stored securely and organized for easy messaging.

Step 2: Organize Contacts and Properties

Group tenants by property, unit, or communication type. This ensures messages reach the right audience and keeps tenant communication relevant.

Step 3: Create SMS Messages

Write text messages using templates or AI-powered suggestions. Messages can be sent right away or scheduled for later delivery.

Step 4: Automate Reminders and Updates

Set up automated SMS reminders for rent due dates, maintenance updates, and upcoming appointments. Automation helps reduce manual follow-ups and keeps communication consistent.

Step 5: Manage Two-Way Tenant Conversations

Tenants can reply directly to SMS messages with questions or requests. All conversations appear in a shared inbox so teams can respond quickly and stay organized.

Step 6: Track Results and Maintain Compliance

Review message delivery and response activity to understand engagement. Built-in opt-in and opt-out tools help keep SMS for property management compliant.

Customers Love Us. The Feeling’s Mutual.

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“We mostly use EZ Texting for marketing and advertising purposes. We have roughly 500 residents, and EZ texting allows us to connect with all residents when sending invitations to community events. We also utilize this service by connecting with past leasing traffic when offering special promotions.”
James Bouie | Community Manager, EdR Collegiate Housing
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“We use it to communicate with NYC building superintendents. They primarily do not use email or are not tech-friendly. This way, they can reply via text from their provided cell phones for heating oil replenishment.”
Felix Tapia | Director of Marketing, Robison
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“We use EZ Texting to promote our apartment complex to prospects. We also use it to communicate with residents about resident events, renewal info, and important community information. We do not have an easy way to text people through our operating system, so EZ Texting gives us an easy way to communicate quickly and efficiently!”
Property Manager

Effortlessly Text 
Using the Leader in 
SMS Marketing

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TCPA Compliance: Above & Beyond

We make TCPA compliance easy with features including double opt-in security, automated opt-out functionality, and SafeSTOP, to add required opt-out messaging with one simple click.
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Learn More About SMS
for Property Management

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Frequently Asked Questions

 

Yes. Using EZ Texting’s free personalization tool, you can add custom tokens like a resident’s first name. This way, a bulk SMS for hundreds of apartments can read like a personal, customized text message. As you compose your new message, simply click on the option to add a first name and/or last name, and the system will automatically pull into the message text the name/s saved in your Contacts.

 

 

Yes, SMS for property management can support rent collection by sending residents a secure payment link by text. If you already use an online payment portal, you can include that link in automated SMS reminders before rent is due. This helps residents pay on time and makes rent tracking more efficient for property managers.

 

 

Yes, as long as residents opt in to receive messages. SMS for property management follows the same consent rules as email marketing. Property managers can collect consent during the leasing process, within rental agreements, or through online sign-up forms. Residents may also opt in by texting a keyword to a designated number.

 

 

If you are already emailing or sending personal texts to residents, you can quickly get them to opt in (or subscribe) to property management text messaging by sending a shareable link to a Sign-Up Form. Create Sign-Up Forms for sharing and embedding in a website in the Tools section of your EZ Texting account. Or, ask tenants to text a Keyword to your account’s textable number or even have them merely initiate a text conversation with the textable number. These are acceptable forms of consent to receive property management text messaging.

 

Join the 230,000+ Who Have Used EZ Texting to Connect with Their Audiences.