Turn Texts Into
SMS Conversations
A feature-rich, multi-seat SMS inbox and AI text response generator allows your team to realize ROI and respond to customer support inquiries faster than ever.
What is Team Inbox with AI Reply?
- 5X your team’s productivity with assigning, sorting, and filtering tools.
- Collaboratively handle lead generation and customer inquiries.
- Empower your audience and teams to converse over SMS.
- Improve customer support and satisfaction with faster responses.
- Boost productivity and scale quickly while maintaining client satisfaction.
- Use AI Reply to quickly turn SMS conversations into ROI conversions.
See Team Inbox &
AI Reply In Action
Start Your Trial
Manage Conversations Together, Respond Faster
customer inquiries
Benefits of a Collaborative SMS Inbox & AI Reply
Centralized Communication
One inbox for all messages makes it easy for team members to manage SMS conversations, reducing the risk of lost messages.
Enhanced Productivity
Assign, sort, and filter functions, along with the lightning-fast response time of AI Reply, combine to drive new levels of productivity.
Rapid Response Times
AI-powered replies ensure customers receive instant responses to inquiries, reducing wait times and boosting customer satisfaction.
Realize ROI Faster
Send one-to-many SMS marketing campaigns to drive demand and close the deal with one-to-one conversational texts.
Reimagine Customer Satisfaction
Delight your customers with faster response times, enhanced messaging consistency, and improved personalization.
Happier Teams
Collaborative tools have even enhanced employee retention, reducing turnover by as much as 50%.
How to Use Team Inbox & AI Reply
Nurture Leads Faster Than Ever
Streamline Employee Messaging
5X Response Time to Customer Inquiries
Frequently Asked Questions
There is no limit to the number of team members (or seats) using Team Inbox within your account.
One Team Inbox seat is included with each plan. Teammates can be added at $10 per user, per month
A real-time assistant, AI Reply supplies your team with consistent and fast responses from your help center or other documentation.
Supports pdf, doc(x), and other text file types
- Personalization
- Add note to conversation
AI Compose and AI Reply are two distinct features. AI Compose leverages generative AI to craft engaging group text messages. It helps you create content for your SMS marketing campaigns. On the other hand, AI Reply is a two-way generative AI feature within Team Inbox designed to enhance customer engagement by responding to inquiries with speed and personalization. While both use AI-generated text message technology, they serve different purposes within the EZ Texting platform.
