SMS Marketing for
Rental Services
Billions of Messages Sent by 230,000+ Customers — Trusted by Leading Rental Brands Serving Customers On the Go
Text Marketing Solutions for Rental Services
- Automated Booking and Service Reminder Texts
- Trackable Sales Promotions via SMS
- Direct, Two-Way Messaging for Customer Service
- Automated Marketing Workflows and App Integrations
- SMS Keyword Campaigns to Generate New Leads
marketing emails1
appointment reminder is helpful2
to text a business3
Why Text Is the Right
Solution for Car &
Equipment Rental Services
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Text Marketing for Equipment & Car Rentals
Generate New Bookings, Run Loyalty Programs & Decrease Cancellations
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Grow Sales with Text Campaigns
- Rebook Canceled Rentals: Don’t lose revenue due to a late cancellation. Text your loyal members offering a discount for a last minute booking.
- Drive Traffic to Website: Text customers that inventory is back in stock, driving them to your website to prompt a booking.
- Send Overdue Reminders: When your rental cars or equipment don’t come back in time, reach out with a text reminder to prompt returns.
Boost Customer Loyalty
- Retain More Clients: Show your appreciation for loyal customers by offering them special discounts and rewards via text.
- Deploy Satisfaction Surveys: Keep the pulse of your customers by sending surveys and text-to-vote messages that gather valuable feedback.
Keep Your Customers Informed & Engaged
- Send Reservation Reminders: Forget tedious calls that go straight to voicemail. Use text to automatically remind customers of upcoming pickup information.
- Engage 1:1 with Clients: Share information and respond to questions from customers from the convenience of your texting platform.
- Send Drop-Off Information: Send clear drop-off information to customers the day before their return to streamline the process.
Powerful Features That Help Every Business Grow
Contact Cards
Build trust and recognition with branded contact cards customers can tap to save.
Which EZ Texting Plan is Right for You?
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Using the Leader in
SMS Marketing
Rental Service Integrations
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API Access
Frequently Asked Questions
Hundreds of thousands of businesses use text notifications, including rental car services. In fact, 39% of businesses use some combination of SMS marketing solutions, from sending promotions and discounts to SMS notifications. A great use of car rental text marketing can be to power customer communications, like alerting a customer when their rental car is ready or notifying a customer of an upcoming return window and asking if they want to extend their reservation.
While there is no single best way to send car rental booking confirmations, great customer service offers the consumer options by allowing the customer to choose the way they receive communications from a business. For instance, when completing a booking, the rental service should ask if the customer wants their booking confirmation via text, email, app push notification, or print now. Setting up automated car rental SMS booking confirmations is just one of the affordable and efficient applications of a text marketing platform.
With its multitude of solutions, SMS is ideal for companies like car rental services that are managing a mobile workforce or a staff that may not be able to access a computer but are likely to have their mobile phones. For example, auto rental companies may use SMS for internal operations like coordinating fleet repairs and dispatches or inspecting returned vehicles. Additionally, companies across the spectrum utilize text messaging for internal operations such as recruiting, onboarding, employee engagement, and workplace alerts and reminders.
One of the tried-and-true methods of increasing rental service sales is through upsells. Car rental text marketing can be a great tool for heightening a sense of FOMO ahead of a customer’s pickup time. For example, a few days before a booking, a car rental company can send out an inspiring image of higher end car model than is booked and ask the customer if they want to upgrade at a slight discount. A few other ways to increase rental car bookings is through a customer loyalty program, which can also be managed with a car rental text marketing platform, or through targeted promotions, like a mobile coupon sent via SMS.
1 https://www.eztexting.com/whitepaper/text-communication-2019-report
2 https://smallbiztrends.com/2019/05/sms-appointment-reminders.html
3 https://www.shrm.org/resourcesandtools/hr-topics/employee-relations/pages/written-versus-oral-communication-.aspx
