98% open rate for text versus 18% for marketing emails1
75% of millennials think an SMS appointment reminder is helpful2
63% of businesses use SMS to schedule appointments or send reminders3
78% of consumers would like to be able to text a business4
Text Marketing Solutions
for Rental Services
EZ Texting has the car rental text marketing solution for your business, from trackable promotions to streamlined customer communication.
- Automated Booking and Service Reminder Texts
- Trackable Sales Promotions via SMS
- Direct, Two-Way Messaging for Customer Service
- Automated Marketing Workflows and App Integrations
- SMS Keyword Campaigns to Generate New Leads
Why Text Is the Right
Solution for Car &
Equipment Rental Services
Text Marketing for Equipment & Car Rentals Can Help You Generate New Bookings, Run Loyalty Programs & Decrease Cancellations
Grow Sales with
Rebook Canceled Rentals
Don’t lose revenue due to a late cancellation. Text your loyal members offering a discount for a last minute booking.
Drive Traffic to Website
Text customers that inventory is back in stock, driving them to your website to prompt a booking.
Send Overdue Reminders
When your rental cars or equipment don’t come back in time, reach out with a text reminder to prompt returns.
Retain More Clients
Show your appreciation for loyal customers by offering them special discounts and rewards via text.
Deploy Satisfaction Surveys
Keep the pulse of your customers by sending surveys and text-to-vote messages that gather valuable feedback.
Keep Your Customers Informed & Engaged
Send Reservation Reminders
Forget tedious calls that go straight to voicemail. Use text to automatically remind customers of upcoming pickup information.
Engage 1:1 with Clients
Share information and respond to questions from customers from the convenience of your texting platform.
Send Drop-Off Information
Send clear drop-off information to customers the day before their return to streamline the process.
“Exactly what we were looking for! The site is so easy to navigate. You can import your contacts and send group texts with no problem.”
Small Business Owner
Our Customers Love Us. The Feeling’s Mutual.
Rental Services are growing their businesses every day with EZ Texting.
EZ Texting is like the 3rd member of our marketing team!
We're a full-service bicycle sales, repair, and rentals shop. We project a 10% increase in revenue generated by repeat customers who are reminded via EZ Texting to revisit the store.
Easy to Use
EZ Texting is easy to use and a good value for the money. It is very intuitive and can be used without much instruction. I like that you can upload lists and it won't duplicate your entries.
Connecting with Customers
EZ Texting allows our business to engage with customers quickly and efficiently. [They] offer a report once your message is sent so you have peace of mind knowing that your customer got your message. What a great service for connecting with customers.
Streamline Your Workflows with Custom App Integrations
EZ Texting works closely with popular applications like Constant Contact, HubSpot, Shutterstock, and Squarespace to help you integrate texting into your campaigns with ease.
- With our easy-to-use integrations, you can quickly sync systems to one another — without the need for a developer.
- Automate contact management across platforms — including CRM tools, email marketing systems, and thousands of apps.
- Integrate car rental text message marketing with your current workflows to be more organized, efficient, and productive.
Frequently Asked Questions
Hundreds of thousands of businesses use text notifications, including rental car services. In fact, 39% of businesses use some combination of SMS marketing solutions, from sending promotions and discounts to SMS notifications. A great use of car rental text marketing can be to power customer communications, like alerting a customer when their rental car is ready or notifying a customer of an upcoming return window and asking if they want to extend their reservation.
While there is no single best way to send car rental booking confirmations, great customer service offers the consumer options by allowing the customer to choose the way they receive communications from a business. For instance, when completing a booking, the rental service should ask if the customer wants their booking confirmation via text, email, app push notification, or print now. Setting up automated car rental SMS booking confirmations is just one of the affordable and efficient applications of a text marketing platform.
With its multitude of solutions, SMS is ideal for companies like car rental services that are managing a mobile workforce or a staff that may not be able to access a computer but are likely to have their mobile phones. For example, auto rental companies may use SMS for internal operations like coordinating fleet repairs and dispatches or inspecting returned vehicles. Additionally, companies across the spectrum utilize text messaging for internal operations such as recruiting, onboarding, employee engagement, and workplace alerts and reminders.
One of the tried-and-true methods of increasing rental service sales is through upsells. Car rental text marketing can be a great tool for heightening a sense of FOMO ahead of a customer’s pickup time. For example, a few days before a booking, a car rental company can send out an inspiring image of higher end car model than is booked and ask the customer if they want to upgrade at a slight discount. A few other ways to increase rental car bookings is through a customer loyalty program, which can also be managed with a car rental text marketing platform, or through targeted promotions, like a mobile coupon sent via SMS.