SMS for Logistics & Transportation

Keep your logistics, courier, trucking, or dispatch businesses moving forward with the power and engagement of SMS from EZ Texting.

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Transportation Text Messaging

Feature-Rich SMS Messaging for
Logistics & Shipping

Mass Texting

Conveniently and effectively reach your entire audience—all at once, instantly.

Two-Way Texting

Drivers and dispatchers can communicate for real-time updates and issue resolution.

Auto-Scheduling

Automatically send appointment reminders and delivery windows to customers.

QR Codes

SMS with QR codes simplifies inventory tracking and contactless delivery.

AI Compose

Quickly create personalized, automated messages for faster communication.

Team Management

Consolidate SMS conversations for improved collaboration and communication.

50-percent-improvement

improvement in
team response

90-percent-improvement

improvement
in deliveries

50-percent-more-collaboration

more team
collaboration

Benefits of SMS for Logistics, Shipping &
Transportation

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Trucker Team Communications Texts

Reliable Real-Time Communications

  • SMS provides drivers, dispatchers, and customers with real-time delivery updates, estimated arrival times, and route changes.
  • Instantly send important alerts, like delays, traffic issues, weather changes, or vehicle breakdowns, to ensure prompt action.
  • SMS doesn’t require a data connection, is compatible with any mobile device, and is one of the most reliable forms of communication in emergency situations.
  • At 98%, SMS messaging has a much higher open rate than other channels ensuring that information is received.

Improve Operational Efficiency

  • Streamline load assignments, route changes, or specific instructions to drivers with SMS messaging.
  • SMS allows drivers to quickly respond to messages with two-way texting to confirm delivery completion or report issues.
  • SMS reduces vehicle downtime by enabling faster reporting and resolution to emergencies or breakdowns.
  • EZ Texting supports Spanish characters, helping to overcome language barriers for international drivers or customers.
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EZ Texting Operational Efficiency
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Customer Satisfaction SMS Messaging

SMS Improves Customer Satisfaction

  • Use timely delivery updates when a delivery is dispatched or in transit to provide transparency and peace of mind.
  • Send SMS delivery confirmations when a package is delivered to enhance customer satisfaction and loyalty.
  • Use SMS messaging to schedule delivery appointments and reduce missed deliveries and frustrated customer calls.

SMS Streamlines Recruiting

  • Use SMS Keywords or QR codes to recruit qualified candidates by making it easy for them to apply for open roles.
  • Speed up the recruiting process with text reminders to schedule interviews, fill out paperwork, and meet important deadlines.
  • Offer incentives to current employees via SMS to help identify new and kick off conversations with new candidates.
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Text Message Recruiting
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SMS for Logistics Cost Effective

SMS for Logistics Is Cost Effective

  • SMS is an inexpensive communication method, especially when sending mass or bulk text messages.
  • SMS runs cheaper than phone calls and doesn’t require advanced software or devices, reducing communication expenses.
  • Setting up automated SMS alerts for dispatches, deliveries, and status updates can help save time and money.
No Hidden Fees
Opt-In Tools
Unlimited Contacts
Contact Management
Message Automations
Advanced Reports

Logistics Integrations

Connect your logistics system to critical online tools, such as shipping management software, CRM tools, payment processors, and more. including:

  • SmartShip
  • Packfleet
  • Easyship
  • Shiptheory
  • shipcloud
  • DeftShip
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EZ Texting Logistics Integrations

Effortlessly Text 
Using the Leader in 
SMS Marketing

2024 Winter Awards for Trust Radius & G2 Crowd

I can send all employees a message, or only drivers or those in certain locations. Also, I can mass upload updates to my current lists!
Administrator | Customer Service Insurance Company
Trust Radius Logo
EZ Texting … has been AMAZING! Our average ROI on marketing campaigns are over 160%.
Susan G. | Mid-Market Trucking Company
G2 Crowd Logo

TCPA Compliance:
Above & Beyond

We make TCPA compliance easy with features including double opt-in security, automated opt-out
functionality, and SafeSTOP, to add required opt-out messaging with one simple click.
Learn More
quotes
I was surprised at the high engagement rate text messaging delivered! Almost no opt-outs, lots of follow-up, and very positive impact on recruitment.
Haley Lanigan
Recruiting Manager
Fidelis Freight
Fidelis Freight Logo
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Trucking Employee SMS Recruiting