SMS for Logistics & Transportation
Keep your logistics, courier, trucking, or dispatch businesses moving forward with the power and engagement of SMS from EZ Texting.
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Feature-Rich SMS Messaging for
Logistics & Shipping
Mass Texting
Conveniently and effectively reach your entire audience—all at once, instantly.
Two-Way Texting
Drivers and dispatchers can communicate for real-time updates and issue resolution.
Auto-Scheduling
Automatically send appointment reminders and delivery windows to customers.
QR Codes
SMS with QR codes simplifies inventory tracking and contactless delivery.
AI Compose
Quickly create personalized, automated messages for faster communication.
Team Management
Consolidate SMS conversations for improved collaboration and communication.
improvement in
team response
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in deliveries
more team
collaboration
Benefits of SMS for Logistics, Shipping &
Transportation
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Reliable Real-Time Communications
- SMS provides drivers, dispatchers, and customers with real-time delivery updates, estimated arrival times, and route changes.
- Instantly send important alerts, like delays, traffic issues, weather changes, or vehicle breakdowns, to ensure prompt action.
- SMS doesn’t require a data connection, is compatible with any mobile device, and is one of the most reliable forms of communication in emergency situations.
- At 98%, SMS messaging has a much higher open rate than other channels ensuring that information is received.
Improve Operational Efficiency
- Streamline load assignments, route changes, or specific instructions to drivers with SMS messaging.
- SMS allows drivers to quickly respond to messages with two-way texting to confirm delivery completion or report issues.
- SMS reduces vehicle downtime by enabling faster reporting and resolution to emergencies or breakdowns.
- EZ Texting supports Spanish characters, helping to overcome language barriers for international drivers or customers.
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SMS Improves Customer Satisfaction
- Use timely delivery updates when a delivery is dispatched or in transit to provide transparency and peace of mind.
- Send SMS delivery confirmations when a package is delivered to enhance customer satisfaction and loyalty.
- Use SMS messaging to schedule delivery appointments and reduce missed deliveries and frustrated customer calls.
SMS Streamlines Recruiting
- Use SMS Keywords or QR codes to recruit qualified candidates by making it easy for them to apply for open roles.
- Speed up the recruiting process with text reminders to schedule interviews, fill out paperwork, and meet important deadlines.
- Offer incentives to current employees via SMS to help identify new and kick off conversations with new candidates.
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SMS for Logistics Is Cost Effective
- SMS is an inexpensive communication method, especially when sending mass or bulk text messages.
- SMS runs cheaper than phone calls and doesn’t require advanced software or devices, reducing communication expenses.
- Setting up automated SMS alerts for dispatches, deliveries, and status updates can help save time and money.
Logistics Integrations
Connect your logistics system to critical online tools, such as shipping management software, CRM tools, payment processors, and more. including:
- SmartShip
- Packfleet
- Easyship
- Shiptheory
- shipcloud
- DeftShip
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Effortlessly Text
Using the Leader in
SMS Marketing
TCPA Compliance:
Above & Beyond
We make TCPA compliance easy with features including double opt-in security, automated opt-out
functionality, and SafeSTOP, to add required opt-out messaging with one simple click.
Learn Morefunctionality, and SafeSTOP, to add required opt-out messaging with one simple click.
I was surprised at the high engagement rate text messaging delivered! Almost no opt-outs, lots of follow-up, and very positive impact on recruitment.
Haley Lanigan
Recruiting Manager
Fidelis Freight
Fidelis Freight

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